The Screencast.com team has been working hard to improve the service and speed up content access to a significant degree. I think you will be pleasantly surprised, but as always, if you have any problems please feel free to contact TechSmith's Technical Support team.

We decided to take the time recently to improve service performance because we've grown substantially over the past 12 months. We now have more than 600,000 users and a lot of customer requests and features that we want to implement. However, all the bells and whistles in the world would be meaningless if the service can't meet demand. So, that's what we've been focusing on. I hope you appreciate the results.

We were able to also address some of the feedback regarding our resizing feature. The content is now displayed with higher quality when scaled down, and you can dynamically resize the content without interrupting the playback. I think it works great now but yes, we'll be working in the near future on the option to turn it on or off as desired.

We are in constant improvement mode and are still planning on improving viewer stats and analysis (there's a great article that shows you what we offer today), implementing some kind of search option for content owners (and maybe even external viewers depending on feedback we receive), multiple account purchasing and other requested features; so be sure to keep checking back for updates on our future development efforts.

As always, send us some feedback to let us know what's on your mind. I do read all messages I receive and respond personally to as many as I can. But most importantly - Happy Screencasting!

Dirk Frazier
Product Manager
Screencast.com