We have received feedback indicating that some users are experiencing issues either installing or using the latest version of Adobe Flash player on the site. We are doing what we can to improve these issues, particularly those regarding the required Flash player upgrade. Our investigation so far has uncovered that other sites are having similar issues with Flash player upgrades. The most common culprit is believed to be a faulty Flash player installation. If you are having trouble viewing a flash video or with upgrading your Flash player we highly recommend the following:

1) Close all browser windows.
2) Uninstall Flash Player using the Adobe Flash Player Uninstaller.
Note: Some users have reported greater success if they reboot at this time.
3) Reinstall the Flash Player Plugin from Adobe.

If you continue to have a difficult time viewing Flash content on Screencast.com we want to know about it! Please contact TechSmith's Technical Support team here, or feel free to leave a comment below.

Andy Bell
Screencast.com Team
Lead Test Engineer

In order to provide the best possible service to our customers and their viewers, Screencast.com will be undergoing an extended maintenance period for an upgrade. The Screencast.com service will be unavailable from Friday, February 8th at 11pm EST until Saturday, February 9th at 7am EST (a total of eight hours).

We apologize for any inconvenience.