Mac Desktop Uploader

We're proud to announce the release of the Screencast.com Uploader for the Mac! If you're having trouble using our Web Uploader or if you want to upload files larger than 100 MB, give one of our Desktop Uploaders a try.

Features:

  • Upload files larger than 100 MB
  • Queue multiple files for upload
  • Select a destination folder in your Screencast.com library
  • Drag and drop files onto the Uploader for quick and easy uploading

The Windows Desktop Uploader has been updated to match--your uploading experience will be the same regardless of platform.

Screencast on your iPod

Screencast.com has added support for the iPod Web browser so videos embedded on your own Web site or blog play back properly when viewed from an iPod Touch or iPhone. Embed knowing that even the most on-the-go viewer can watch your videos.

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Making Videos Downloadable

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Hi,

Did you know that you can allow viewers to download your videos?

From inside your library or folder, click on the Edit icon of the media you would like to make available for download.

Make sure the "Hide Download" link is unchecked to enable users to download the video.

Remember that as the owner of the media, you will always see the download media link when you are logged into your account . If you are not logged in, the link is only available if you make it available.

Here is a short video (under 2 minutes) that walks you through the entire process.

Enjoy.

You can see other tutorials about Screencast.com at: Screencast.com Training

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Today’s Screencast.com update brings some improvements that we’ve been working on. We don’t have any flashy new features to announce, but we do have lots of small improvements to Screencast.com. Here are a few you may notice:

  • The workflow for the uploader has changed just a little. No need to select files and then press Upload anymore; your files are uploaded as soon as you select them.
  • The new required version of the Adobe Flash plug-in for using the uploader is 9.0.115. If you’re having trouble seeing Flash content on Screencast.com, check out this post.
  • Instead of taking you to a new login page, there’s now a login box in the header when you’re not logged in. Logging out also keeps you on your current page.
  • We began working on redesigning our Help Center. The search functionality is vastly improved (searches should no longer return ten pages of results) and the results are listed with a description of their contents, like you might see on Google.
  • We’ve added links to this blog on the homepage, in the footer, and in the Find Answers box. Check back (or add us to your RSS reader) for information on Screencast.com development, tutorials, and general screencasting tips and tricks.

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Flash Video Difficulties

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We have received feedback indicating that some users are experiencing issues either installing or using the latest version of Adobe Flash player on the site. We are doing what we can to improve these issues, particularly those regarding the required Flash player upgrade. Our investigation so far has uncovered that other sites are having similar issues with Flash player upgrades. The most common culprit is believed to be a faulty Flash player installation. If you are having trouble viewing a flash video or with upgrading your Flash player we highly recommend the following:

1) Close all browser windows.
2) Uninstall Flash Player using the Adobe Flash Player Uninstaller.
Note: Some users have reported greater success if they reboot at this time.
3) Reinstall the Flash Player Plugin from Adobe.

If you continue to have a difficult time viewing Flash content on Screencast.com we want to know about it! Please contact TechSmith's Technical Support team here, or feel free to leave a comment below.

Andy Bell
Screencast.com Team
Lead Test Engineer

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In order to provide the best possible service to our customers and their viewers, Screencast.com will be undergoing an extended maintenance period for an upgrade. The Screencast.com service will be unavailable from Friday, February 8th at 11pm EST until Saturday, February 9th at 7am EST (a total of eight hours).

We apologize for any inconvenience.

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Welcome everyone to our first Screencast.com blog post! We're finally into 2008 and I'm excited to be starting off the new year with a new product blog that I hope will serve as a better way to open a line of communication with the Screencast.com community. I want this blog to help me and the team establish a dialog with our users in a way that the old Feedback form and User-to-User forums just couldn't do. With this blog we'll be presenting to you updates and information that is not only Screencast.com product-specific, but also sharing with you trends in the industry of video on the net. I hope that you'll use the blog's commenting capabilities to continue the dialog by asking questions and submitting suggestions as well. All honest input is warmly welcomed and as much as we can, we'll be sure to be as responsive as we can to all posts.

So - with all that said, let's start to meet the team that's been working for so long to give you Screencast.com!

Dirk Frazier - Product Manager

Dirk Frazier - Product Manager

Hi everyone - my name is Dirk Frazier and while I've worked at TechSmith for almost four years, I took over as the Product Manager of Screencast.com back in July 2007. My background is diverse, ranging from stints in the worlds of gas plasma technology, to the automotive industry, to the wonderful world of software development where I've done Web application and database programming, sales and sales engineering, and now product management. I love technology and can't seem to keep my fingers out of all things new and cool - which is a nice way of saying my IT department hates me. I look forward to establishing and growing an ongoing dialog with everyone so please don't be shy and help us make Screencast.com the best that it can be.

John Wood - Lead Developer

John Wood - Lead Developer

Hi. My name is John Wood. I have worked at TechSmith for over 2 years, mostly working on Screencast.com. I have been a developer for a long time and have worn many hats. I have worked with many languages, from C to the ever-popular Mumps, and in a variety of industries, from controlling building HVAC to 3D animation. I am a huge Michigan State University sports fan, as evidenced by naming my dog Sparty (which was a little more unique when I lived in Wisconsin). I love programming and everything else related to bringing you a great product. I hope you enjoy our blog and find it very useful.


Justin Welsch - Lead Developer

Justin Welsch - Lead Developer

Hi! My name is Justin Welsch. I am a Lead Developer on Screencast.com. As a Lead Developer I am responsible for the actual code that makes Screencast.com work. I am heavily involved in software engineering and design. I also put in my two cents when it comes to product steering and management. I am a Michigan State University graduate and have worked at TechSmith since 2001.


Andy Bell - Lead QA

Andy Bell - Lead QA

Hi, my name is Andy and I am a Software Test Engineer for TechSmith and the QA Lead for the Screencast.com project. In short I do my best to make sure Screencast.com is a great experience for all of you! I am very interested in hearing how you use Screencast.com and what you would like improved in the future.


Matt Dyer - Help Center Guru

Matt Dyer - Help Center Guru

Hey there--I'm Matt Dyer, an information developer at TechSmith working on Screencast.com. I write for the Screencast.com Help Center. My goal is to help our users (both content owners and viewers) get the most out of their screencast.com experience. I look forward to sharing tips and tricks with you in future blog posts.


Jeff Benton - Operations Guru

Jeff Benton - Operations Guru

Hi, I'm Jeff, a Network Engineer at TechSmith and the guy in charge of keeping Screencast.com running smoothly 24/7. I can usually be found in the Network Operations Center scanning log files, applying updates, and talking sweetly to my servers.


Betsy Weber - TechSmith Chief Evangelist

Betsy Weber - TechSmith Chief Evangelist - Visit my blog

Betsy Weber joined TechSmith in 2000 and is the company's Chief Evangelist. With nearly a decade of experience in corporate training and product management, Betsy has worked on both the development and customer service side of delivering business applications.

Betsy leads the company's highly-acclaimed evangelism program where she collaborates with customers, industry experts and technologists from all over the world.

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